Finding genuinely reliable service providers in India remains one of the biggest challenges for NRIs and global Indian families managing care remotely. Open-platform ratings and reviews (like Google) are often inconsistent, manipulated, or fail to reflect the actual post-booking experience. Even after extensive research, families frequently face issues with service quality, caregiver continuity, communication gaps, or lack of accountability — forcing them to restart the entire discovery and evaluation process all over again resulting in wasted time and frustration.
ServiceGTD is being built by founders and professionals who have personally experienced the challenges of managing family responsibilities from abroad. With decades of combined NRI experience and backgrounds across global technology and consumer companies such as Microsoft, Docusign and Flipkart, our team deeply understands the emotional, logistical, and trust-related challenges NRIs face. We are building the kind of platform and support experience we wish existed for our own families
We take a highly selective and research-driven approach to onboarding service partners. Instead of blindly listing providers across every city and service category as done by service directories, we carefully evaluate where a partner consistently demonstrates strong operational quality, on-ground reliability and customer focus. We onboard service partners by selecting services and service locations where they already have demonstrated a record of excellence.
One of the biggest concerns for NRIs is the lack of clarity around pricing, hidden charges, and inconsistent quotes across providers. At ServiceGTD, we strive to bring greater transparency and fairness to the process through clear communication, upfront platform fees, and a strong stance against arbitrary “NRI markups.” Our goal is to help families make informed decisions confidently, without the stress of opaque pricing or unexpected surprises later
Families trust us with sensitive personal, medical, and care-related information, and we take that responsibility seriously. ServiceGTD is designed with privacy, security, and responsible data handling practices at its core to help protect customers from spam, misuse, and unauthorized data sharing. We work with service partners who align with our expectations around confidentiality and customer trust and we continuously strengthen our systems and processes with modern security best practices
Nothing builds trust better than the experiences of real families. We deeply value every piece of customer feedback and continuously learn from the experiences shared by NRIs and families who have used our platform and advisory services. These reviews and testimonials help us improve our recommendations, strengthen accountability, and build trust with customers.
Unlike traditional marketplaces or middleman platforms, our relationship with customers does not end after a booking is made. ServiceGTD provides ongoing post-booking concierge support to help families navigate coordination challenges, communication gaps, caregiver issues, and unexpected situations with greater confidence. With dedicated human assistance and responsive follow-ups, we aim to reduce the operational burden across time-zone differences on NRIs and offer continued peace of mind throughout the care journey. Because of our deep relationships with each service partner, our response time is usually 3-5x faster than through standard service partner support channels.
🔒 Your information is protected. We never share personal details and respect your privacy completely.
Trusted, end-to-end managed elder care for NRI families. Peace of mind, no matter where you live.
4th Floor, Proworks, Indiranagar, Bengaluru, Karnataka 560038
CIN : U62099KA2025PTC200810
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